Challenges Faced by Marnie Campbell Real Estate Team
Before partnering with Sisu, Marnie Campbell Real Estate faced a significant challenge in keeping track of what had been done and what needed to be done across the five team members. They used a combination of verbal communication, email, and inferior software triggers and tracking, which led to inefficiencies and missed opportunities. Marnie & team felt that there was an opportunity to improve how they operate and streamline their business. So, they connected with Sisu to learn a bit more about how we could help alleviate some of the challenges in their business.
Challenges Overcome After Implementing Sisu
After implementing Sisu, Marnie Campbell Real Estate was instantly able to see the process flows for deals and clients. Sisu was set up as their administrative manager to track and notify team members of 'finished' actions as well as up-and-coming ones. As a result, their Transaction Coordinator was able to handle twice the number of transactions per month and they saved countless hours on duplicate data entry across multiple platforms.
Tangible Results
Since implementing Sisu, Marnie Campbell Real Estate was able to save countless hours on duplicate data entry across multiple platforms. Their Transaction Coordinator went from being able to handle 20 transactions per month to 40, which doubled their productivity. They were able to consolidate some disparate systems and understand areas for improvement with consolidated data. The sales team now knows where they are at and what activities they need to do in order to hit their goals.
What They Like About Sisu
Marnie Campbell Real Estate values Sisu's responsive customer service. With Sisu's chat team averaging a 1 minute and 20 second first response time, Marnie's team appreciates that they do not need to wait a week, a day, or even an hour to speak to a human being who knows the system and can help them with their inquiry.
Final Thoughts
According to Marnie Campbell, there is nothing out there that is better than Sisu for tracking deals for clients and administrative requirements. Therefore, if you're considering Sisu for your business, you can expect to streamline your operations, achieve tangible results, and receive excellent support from their team.
Book a demo today to learn why Sisu is a preferred solution for leading RE/MAX teams today!
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